Terms of use

1. Introduction
1.1. These Terms and Conditions ("Terms") govern your access to and use of the Level You website and associated services (the "Platform"). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue your use of the Platform immediately.
1.2. These Terms form a binding agreement between you ("User") and Level You, outlining your rights and obligations while using the Platform. These Terms are in addition to other policies or guidelines, such as our Privacy Policy and Refund Policy, that may apply. All such documents collectively govern your relationship with us.
1.3. Level You is committed to providing an empowering, educational, and holistic experience for users whether you're aiming to enhance general fitness, improve sports performance, or achieve personal development. These Terms govern all aspects of your interaction with the Platform, including services provided by us or third parties.
1.4. We reserve the right to update or modify these Terms at any time, and any changes will take effect immediately upon posting. Please review these Terms regularly to stay informed of any updates.
1.5. This document is an electronic record and is legally binding as per applicable laws. By continuing to use the Platform, you accept the Terms and acknowledge that you are entering into a binding agreement with Level You.

2. Acceptance of Terms
2.1. By using the Platform, you confirm that you are legally eligible to enter into a contract under applicable laws. If you are using the Platform on behalf of an organization or entity, you confirm that you have the authority to agree to these Terms on its behalf.
2.2. You are responsible for reviewing these Terms regularly. Continued use of the Platform after any revisions signifies your acceptance of the updated Terms.

3. Definitions
3.1. Definitions

3.1.1. "Account": Refers to the personalized user profile created by the User on the Platform to access specific services, including but not limited to personalized coaching, assessments, and content.
3.1.2. "Applicable Laws": Refers to any statute, regulation, law, rule, ordinance, notice, judgment, decree, or other governmental or regulatory restrictions that are in effect at the time of this Policy or thereafter.
3.1.3. "Content": Includes all text, graphics, images, videos, software, or any other materials available on or through the Platform, including educational materials, blog posts, and multimedia content related to fitness, health, and performance.
3.1.4. "Platform": Refers to the Level You website https://www.levelyou360.com , its subdomains, and associated mobile applications, where Users can access, and avail of the various services and resources related to fitness, performance, and well-being.
3.1.5. "Refund Policy": Refers to the terms governing reimbursement of amounts paid by Users in specific scenarios, including but not limited to cancellations, program dissatisfaction, or other exceptional circumstances as specified by Level You.
3.1.6. "Services": Include all services listed on the Platform, including personalized coaching, fitness assessments, workshops, nutrition guidance, psychological support, and any other offerings related to health and performance improvement.
3.1.7. "Users": Refers to any individual or entity accessing or using the Platform, whether registered or unregistered, for the purpose of seeking information or availing the Services offered.
3.1.8. "User-Generated Content": Refers to any material, feedback, reviews, ratings, or other content uploaded, submitted, or provided by Users to the Platform.

3.2. Interpretations

3.2.1. The headings and titles in these Terms are for convenience only and shall not affect the interpretation of any provision hereunder.
3.2.2. Words denoting the singular include the plural and vice versa, and words denoting a gender include all genders.
3.2.3. Any references to the "Platform" include the website, online services, and any related tools, systems, or applications provided by Level You.
3.2.4. The term "including" is not intended to be limiting and means "including but not limited to."

4. Eligibility
4.1. To use the Platform and access the Services offered by us, you must meet the following eligibility criteria:

4.1.1. Age Requirement: You must be at least 18 years old or meet the legal age of majority in your jurisdiction to use the Platform. If under 18, you may only use the Platform with parental or guardian consent.
4.1.2. Legal Capacity: By using the services, you confirm you have the legal capacity to enter into binding agreements. If acting on behalf of a legal entity, you must have authorization to bind that entity to these Terms and Conditions.
4.1.3. Accurate Information: You agree to provide accurate, complete, and up-to-date details when registering for services. Providing false or incomplete information may lead to denied access or suspension of services. Level You reserves the right to verify your details.
4.1.4. Compliance with Laws: You agree to comply with all applicable laws and regulations. If your jurisdiction restricts or prohibits the use of the Platform, you may not use the Platform. It’s your responsibility to ensure compliance with local laws.
4.1.5. Suspension and Termination: Level You reserves the right to suspend or terminate your access if eligibility requirements are not met or if you violate the Terms. Breaching these Terms may result in the forfeiture of benefits and immediate termination of your account.

5. General Terms Regarding the Platform & Services Offered
5.1. Level You provides personalized fitness, health, and performance coaching through its online platform. Our tailored programs include consultations on fitness routines, nutrition, and overall wellness, empowering clients with the knowledge and support necessary for sustainable growth.
5.2. Clients begin with an initial online consultation followed by two months of personalized online coaching. After this period, clients may transition to one-on-one consultations, which can include physical assessments for those located nearby. Our holistic approach ensures that both fitness and lifestyle adjustments align with individual goals.
5.3. Clients are expected to engage responsibly by providing accurate information regarding their health and fitness history. It is essential to follow the recommendations provided by our expert coaches and refrain from following external advice or routines without proper consultation.
5.4. The services offered by Level You are educational consultations designed to guide clients in making informed decisions regarding their fitness, nutrition, and wellness. These services do not confer formal certifications or qualifications.
5.5. Upon completion of a program or session, clients are encouraged to provide feedback on their experiences. This feedback is vital for evaluating service effectiveness and refining our offerings to better meet the evolving needs of our clients.
5.6. Clients acknowledge that Level You is not liable for any health issues arising from non-compliance with provided guidelines or recommendations. It is advised not to follow external advice without proper consultation with our experts. Clients should undertake any fitness or nutritional changes under the supervision of our qualified professionals to ensure safety and effectiveness.

6. Privacy Policy
6.1. To utilize our services, you may be required to submit personal information, which will be collected, stored, and processed by Level You in accordance with our Privacy Policy. We are dedicated to safeguarding your privacy and confidentiality. The information you provide is solely used to deliver and enhance the services we offer.
6.2. While we take reasonable precautions to protect your data from unauthorized access or disclosure, we cannot guarantee complete security. Therefore, you provide your personal information at your own risk.
6.3. We encourage you to carefully review our Privacy Policy on the website to understand how your information is managed and protected. Your continued use of our services signifies your acceptance of this policy and its terms. If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us.

7. Intellectual Property
7.1. All materials on the Level You platform, including text, graphics, logos, videos, and software, are owned by Level You or its licensors and are protected by applicable intellectual property laws. Unauthorized use of this content is strictly prohibited without prior written consent from Level You.
7.2. By submitting any content to the platform, such as feedback or testimonials, you grant Level You a non-exclusive, royalty-free license to use, modify, and distribute that content for any purpose. You confirm that you hold the necessary rights to grant this license and that your submission does not infringe on any third-party rights.
7.3. No part of the Level You platform's content may be copied, reproduced, or distributed in any form without explicit written permission from Level You. Any unauthorized use may lead to legal consequences.

8. Indemnity and Damages
8.1. You affirm that all information you provide on the Level You platform is accurate, truthful, and does not infringe upon any third-party rights, including intellectual property rights such as copyrights, trademarks, patents, or designs.
8.2. You agree to indemnify and hold harmless Level You, along with its affiliates, officers, agents, employees, and partners, from any claims, damages, liabilities, losses, or expenses (including reasonable attorney fees) arising from your use of the platform or any content you submit. This includes claims related to personal injury, business losses, or damage to tangible or intangible property.
8.3. You acknowledge that you are solely responsible for any claims made against Level You as a result of your actions or omissions while using the platform. This responsibility extends to any third-party claims arising from your use of the services provided by Level You.

9. Link to Other Websites
9.1. The Level You platform may contain links to third-party websites or services for your convenience. You acknowledge that Level You does not control, monitor, or endorse the content, products, or services available through these external links. Interactions with third-party websites are at your own risk, and it is recommended that you review the privacy policies and terms of service of any third-party sites you visit. Level You is not responsible for the availability, accuracy, or content of such external websites and does not accept liability for any loss or damage resulting from your use of these third-party services or content.

10. Disclaimer
10.1. The services and information provided by Level You are intended for educational and informational purposes only and should not be considered professional medical or psychological advice. While we strive to offer accurate and up-to-date content, we make no representations or warranties regarding the completeness, reliability, or suitability of the information provided on the platform.
10.2. The Level You platform and its services are provided "as is" without warranties or guarantees. We do not ensure that the platform will be free from errors, interruptions, or security breaches, nor do we guarantee the accuracy or availability of the services. You acknowledge that any reliance on such information is at your own risk.
10.3. Level You is not liable for any injuries, losses, or damages resulting from your use of the services or reliance on any information provided. This includes any damages arising from service disruptions or issues beyond our control. It is always advisable to consult with a qualified healthcare professional before making any changes to your fitness, nutrition, or wellness routines.
10.4. We reserve the right to change these Terms and Conditions at any time, with updates taking effect immediately upon posting. Continued use of the platform indicates your acceptance of the revised terms.

11. Limitation of Liability
11.1. The information provided on the Level You platform is intended for general informational purposes and is presented "as is." While we strive to ensure the accuracy and relevance of the content, we do not guarantee uninterrupted operation of the platform or complete accuracy of the information. Any reliance on the content is at your own risk, and we are not responsible for any loss, direct or indirect, arising from your use of the platform or any inaccuracies in its content.
11.2. Level You does not verify or endorse the information shared by users on the platform. Actions taken based on user-generated content are solely the responsibility of the user. We advise all users to independently verify such information before making decisions or taking actions based on it. Level You is not liable for any damages arising from your reliance on third-party content.
11.3. To the fullest extent permitted by law, Level You shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of the platform or its services. This includes, but is not limited to, loss of data, service interruptions, or technical failures, even if we have been made aware of the possibility of such damages.
11.4. We are not responsible for any disruptions to the platform caused by maintenance, upgrades, or unforeseen technical issues. Additionally, we do not guarantee continuous availability or error-free functioning of the platform and are not liable for any loss, damage, or interruption in service resulting from these issues.

12. User Representations and Warranties
12.1. Users represent that all information provided on the Level You platform is true, accurate, current, and complete. Users agree to update this information as needed.
12.2. Users will comply with all applicable laws and regulations while using the platform. Users agree not to engage in any unlawful conduct.
12.3. Users warrant that they have the legal capacity to enter into these Terms and Conditions. If using the platform on behalf of an organization, users confirm that they have the authority to bind that organization.
12.4. Users agree not to use the platform for any unlawful purposes or to transmit harmful code, such as viruses or malware.
12.5. Users acknowledge that participating in fitness and wellness activities involves risks and assume full responsibility for any injuries or damages that may occur.

13. Indemnity
13.1. Users agree to indemnify, defend, and hold harmless Level You, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to their use of the platform or services.
13.2. This indemnification obligation includes, but is not limited to, claims arising from:

(a) Any violation of these Terms and Conditions by the user;
(b) Any infringement of third-party rights, including intellectual property rights; or
(c) Any content submitted by the user to the platform.
13.3. Level You will notify users promptly of any claims for which indemnification is sought. Users shall cooperate with Level You in the defense of such claims at their own expense.

14. Conduct and Behavior Guidelines
14.1. Users are expected to interact with others on the Level You platform in a respectful and courteous manner. Harassment, discrimination, or any form of abusive behavior will not be tolerated.
14.2. Users must refrain from posting or sharing any content that is illegal, harmful, threatening, defamatory, obscene, or otherwise objectionable. This includes content that infringes on the rights of others or violates any applicable laws.
14.3. Users agree to comply with all community guidelines and rules established by Level You. Failure to adhere to these guidelines may result in the removal of content, suspension, or termination of access to the platform.
14.4. Users are encouraged to report any violations of these conduct guidelines to Level You. Prompt reporting helps maintain a safe and positive environment for all users.
14.5. Users are responsible for their own conduct while using the platform and for any consequences that may arise from their actions.

15. Amendment to Policy
15.1. Level You reserves the right to amend this Policy at any time to reflect changes in laws, regulations, or company practices. Any amendments will be communicated to users through notifications on the platform or via email, and users are encouraged to review the Policy regularly to stay informed of any updates. Changes to the Policy will take effect immediately upon posting on the platform unless otherwise specified, and continued use of the platform after any amendments signifies acceptance of the revised Policy.

16. Entire Terms of Use
16.1. Unless explicitly stated otherwise, these Terms of Use constitute the complete and exclusive agreement between users and Level You regarding the use of the platform. They supersede any prior or contemporaneous communications, agreements, or understandings, whether written or oral. In the event of any conflict between these Terms and any other agreements, these Terms shall prevail.

17. Dispute Resolution and Governing Law
17.1. In the event of any dispute or disagreement between Level You and users, the parties shall provide written notice of the dispute and attempt to resolve it amicably to the best of their ability. If no amicable settlement is reached within a reasonable time period, the dispute shall be referred to mediation. If mediation fails, the dispute shall be referred to arbitration by a sole arbitrator appointed by Level You, with the costs of arbitration borne by the user. The arbitration proceedings shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, and the arbitral award shall be final and binding on both parties. The proceedings will be conducted in English, and the seat and venue of arbitration shall be at Mumbai.
17.2. This Agreement and any part thereof shall be governed by the laws of Mumbai, and the courts of Mumbai shall have exclusive jurisdiction over any disputes arising from this Agreement.

18. Contact Us
18.1. For any questions or concerns regarding these Terms, Users are encouraged to contact us through the "Contact Us" page. We are committed to ensuring your experience with our Platform is positive and aligned with the highest standards of service and compliance.

Terms of use

3.1.1. "Account": Refers to the personalized user profile created by the User on the Platform to access specific services, including but not limited to personalized coaching, assessments, and content.

3.1.2. "Applicable Laws": Refers to any statute, regulation, law, rule, ordinance, notice, judgment, decree, or other governmental or regulatory restrictions that are in effect at the time of this Policy or thereafter.

3.1.3. "Content": Includes all text, graphics, images, videos, software, or any other materials available on or through the Platform, including educational materials, blog posts, and multimedia content related to fitness, health, and performance.

3.1.4. "Platform": Refers to the Level You website https://www.levelyou360.com , its subdomains, and associated mobile applications, where Users can access, and avail of the various services and resources related to fitness, performance, and well-being.

3.1.5. "Refund Policy": Refers to the terms governing reimbursement of amounts paid by Users in specific scenarios, including but not limited to cancellations, program dissatisfaction, or other exceptional circumstances as specified by Level You.

3.1.6. "Services": Include all services listed on the Platform, including personalized coaching, fitness assessments, workshops, nutrition guidance, psychological support, and any other offerings related to health and performance improvement.

3.1.7. "Users": Refers to any individual or entity accessing or using the Platform, whether registered or unregistered, for the purpose of seeking information or availing the Services offered.

3.1.8. "User-Generated Content": Refers to any material, feedback, reviews, ratings, or other content uploaded, submitted, or provided by Users to the Platform.

3.2. Interpretations

3.2.1. The headings and titles in these Terms are for convenience only and shall not affect the interpretation of any provision hereunder.

3.2.2. Words denoting the singular include the plural and vice versa, and words denoting a gender include all genders.

3.2.3. Any references to the "Platform" include the website, online services, and any related tools, systems, or applications provided by Level You.

3.2.4. The term "including" is not intended to be limiting and means "including but not limited to."

4. Eligibility
4.1. To use the Platform and access the Services offered by us, you must meet the following eligibility criteria:

4.1.1. Age Requirement: You must be at least 18 years old or meet the legal age of majority in your jurisdiction to use the Platform. If under 18, you may only use the Platform with parental or guardian consent.

4.1.2. Legal Capacity: By using the services, you confirm you have the legal capacity to enter into binding agreements. If acting on behalf of a legal entity, you must have authorization to bind that entity to these Terms and Conditions.

4.1.3. Accurate Information: You agree to provide accurate, complete, and up-to-date details when registering for services. Providing false or incomplete information may lead to denied access or suspension of services. Level You reserves the right to verify your details.

4.1.4. Compliance with Laws: You agree to comply with all applicable laws and regulations. If your jurisdiction restricts or prohibits the use of the Platform, you may not use the Platform. It’s your responsibility to ensure compliance with local laws.

4.1.5. Suspension and Termination: Level You reserves the right to suspend or terminate your access if eligibility requirements are not met or if you violate the Terms. Breaching these Terms may result in the forfeiture of benefits and immediate termination of your account.

(a) Any violation of these Terms and Conditions by the user;

(b) Any infringement of third-party rights, including intellectual property rights; or

(c) Any content submitted by the user to the platform.
13.3. Level You will notify users promptly of any claims for which indemnification is sought. Users shall cooperate with Level You in the defense of such claims at their own expense.

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Terms of use

3.1.1. "Account": Refers to the personalized user profile created by the User on the Platform to access specific services, including but not limited to personalized coaching, assessments, and content.

3.1.2. "Applicable Laws": Refers to any statute, regulation, law, rule, ordinance, notice, judgment, decree, or other governmental or regulatory restrictions that are in effect at the time of this Policy or thereafter.

3.1.3. "Content": Includes all text, graphics, images, videos, software, or any other materials available on or through the Platform, including educational materials, blog posts, and multimedia content related to fitness, health, and performance.

3.1.4. "Platform": Refers to the Level You website https://www.levelyou360.com , its subdomains, and associated mobile applications, where Users can access, and avail of the various services and resources related to fitness, performance, and well-being.

3.1.5. "Refund Policy": Refers to the terms governing reimbursement of amounts paid by Users in specific scenarios, including but not limited to cancellations, program dissatisfaction, or other exceptional circumstances as specified by Level You.

3.1.6. "Services": Include all services listed on the Platform, including personalized coaching, fitness assessments, workshops, nutrition guidance, psychological support, and any other offerings related to health and performance improvement.

3.1.7. "Users": Refers to any individual or entity accessing or using the Platform, whether registered or unregistered, for the purpose of seeking information or availing the Services offered.

3.1.8. "User-Generated Content": Refers to any material, feedback, reviews, ratings, or other content uploaded, submitted, or provided by Users to the Platform.

3.2. Interpretations

3.2.1. The headings and titles in these Terms are for convenience only and shall not affect the interpretation of any provision hereunder.

3.2.2. Words denoting the singular include the plural and vice versa, and words denoting a gender include all genders.

3.2.3. Any references to the "Platform" include the website, online services, and any related tools, systems, or applications provided by Level You.

3.2.4. The term "including" is not intended to be limiting and means "including but not limited to."

4. Eligibility 4.1. To use the Platform and access the Services offered by us, you must meet the following eligibility criteria:

4.1.1. Age Requirement: You must be at least 18 years old or meet the legal age of majority in your jurisdiction to use the Platform. If under 18, you may only use the Platform with parental or guardian consent.

4.1.2. Legal Capacity: By using the services, you confirm you have the legal capacity to enter into binding agreements. If acting on behalf of a legal entity, you must have authorization to bind that entity to these Terms and Conditions.

4.1.3. Accurate Information: You agree to provide accurate, complete, and up-to-date details when registering for services. Providing false or incomplete information may lead to denied access or suspension of services. Level You reserves the right to verify your details.

4.1.4. Compliance with Laws: You agree to comply with all applicable laws and regulations. If your jurisdiction restricts or prohibits the use of the Platform, you may not use the Platform. It’s your responsibility to ensure compliance with local laws.

4.1.5. Suspension and Termination: Level You reserves the right to suspend or terminate your access if eligibility requirements are not met or if you violate the Terms. Breaching these Terms may result in the forfeiture of benefits and immediate termination of your account.

(a) Any violation of these Terms and Conditions by the user;

(b) Any infringement of third-party rights, including intellectual property rights; or

(c) Any content submitted by the user to the platform. 13.3. Level You will notify users promptly of any claims for which indemnification is sought. Users shall cooperate with Level You in the defense of such claims at their own expense.

4. Eligibility
4.1. To use the Platform and access the Services offered by us, you must meet the following eligibility criteria:

(c) Any content submitted by the user to the platform.
13.3. Level You will notify users promptly of any claims for which indemnification is sought. Users shall cooperate with Level You in the defense of such claims at their own expense.